Kiki is created by Wren Games Ltd. We help families organise school, club and life admin. We take your privacy seriously and use clear, plain English to explain how your information is used. This policy explains what we collect, why we collect it, how we keep it safe, and your rights.
Kiki is currently for adults aged 18 and over. Adults may add information about children they care for. Children cannot create accounts.
Wren Games Ltd. (“we” or “us”), a company registered in England and Wales.
Contact Address: Southampton Science Park, 2 Venture Road, Southampton, SO16 7NP, United Kingdom
Company Registration Number: 11273508
ICO Registration Number: ZB956473
Data Protection Contact: [email protected]
We only collect the information we need to run Kiki.
We do not ask you to tell us your gender. However gender may be inferred from the family role you select (for example Mum or Dad).
You may choose to connect:
We only process emails from the senders you approve. We do not routinely access or read your entire inbox and only do so with your explicit permission for recent emails (typically a few weeks) to help identify relevant senders. We never access subject and/or message content during this process. You can revoke this access at any time.
When you connect your email:
We use essential cookies to run Kiki and analytics cookies to improve the service. You can manage cookie preferences in your browser settings.
Adults may enter:
Children cannot create accounts and we never collect information directly from children.
Some information you add may relate to health, such as:
This is classified as special category data under GDPR. When you connect emails or upload documents, any health information they contain will be processed as part of the service. You can control what’s processed using keyword filters or by blocking specific senders.
We only use this information to help you organise your family life. We do not make any medical decisions or assessments.
We use your information to:
We will only send marketing messages if you give us permission.
We do not use automated decision-making or profiling that produces legal effects or significantly affects you.
We use your information because:
For health-related data, we rely on your explicit consent under GDPR Article 9 because you choose to upload or connect it.
We share information only when necessary to run Kiki:
We never sell, rent or trade your personal information to third parties for their marketing purposes.
If you join a Family:
Wren Games Ltd remains the data controller for all personal information processed through Kiki. Family members have administrative control over Family settings but do not become data controllers.
You can leave a Family at any time. Your account stays active but shared family data may no longer be visible depending on Family settings.
Kiki uses AI to:
AI does not make decisions about you. You can ask us to review AI-processed information at any time.
Most data is stored in the UK or EU. Some temporary processing may take place outside the UK/EU, primarily in the United States (for certain AI providers). When this happens we use:
You have the right to:
To use any of these rights, email us at [email protected]. We aim to respond to privacy requests within 30 days as required by law.
If you are not satisfied with how we handle your information, you have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
We would appreciate the opportunity to address your concerns first, so please contact us at [email protected].
We keep information only as long as necessary:
You can request deletion of specific information at any time by contacting [email protected].
We protect your information using:
If there is a data breach that may affect you, we will let you know as required by law.
Kiki may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information with them.
We may update this policy. If we make important changes, we will tell you in the app or by email.
For questions or concerns email: [email protected]
